Hyatt Ziva Cancun

Cancun, Mexico

About the hotel

Loyalty programme
Style
Resort
Rooms
547

"An all-inclusive, all-suite getaway with one of the best addresses in town, Hyatt Ziva Cancun boasts stellar views, inspired dining and a dazzling array of amenities designed to entertain guests of all ages."

An all-inclusive, family-friendly escape set in a particularly gorgeous part of Punta Cancun, Hyatt Ziva Cancun is as much a playground for adults as it is for children. An impressive array of eateries and seemingly infinite activities means that there truly is something for everyone, while the all-inclusive ethos allows guests to fully kick back, relax and enjoy a little slice of paradise.

Hyatt has secured the most enviable address on the peninsula; the property is surrounded on three sides by the dazzling Caribbean and is just a short stroll away from both nightlife and the Isla Mujeres ferry. Within, you’ll find a whopping 547 luxury suites, all decked out in a contemporary, understated style. The monochromatic palette of ivory and sand is intermittently punctuated by nautical shades of blue, and full-wall windows open onto private walk-out terraces. Design aficionados may be unenthused about the pared-down, slightly generic feel of the suites, but the overall ambience is...   Show more
An all-inclusive, family-friendly escape set in a particularly gorgeous part of Punta Cancun, Hyatt Ziva Cancun is as much a playground for adults as it is for children. An impressive array of eateries and seemingly infinite activities means that there truly is something for everyone, while the all-inclusive ethos allows guests to fully kick back, relax and enjoy a little slice of paradise.

Hyatt has secured the most enviable address on the peninsula; the property is surrounded on three sides by the dazzling Caribbean and is just a short stroll away from both nightlife and the Isla Mujeres ferry. Within, you’ll find a whopping 547 luxury suites, all decked out in a contemporary, understated style. The monochromatic palette of ivory and sand is intermittently punctuated by nautical shades of blue, and full-wall windows open onto private walk-out terraces. Design aficionados may be unenthused about the pared-down, slightly generic feel of the suites, but the overall ambience is nevertheless tranquil and supremely comfortable (and you’re unlikely to be spending all that much time in your room, anyway).

The only issue with dining at the resort is figuring out where to start. A dizzying assortment of venues cover all possible occasions, from a casual, kid-friendly lunch to a romantic couple’s date night. For the first meal of the day, head to El Mercado for a gourmet buffet or to Tradewinds, which is a grill-by-day, steakhouse-by-night affair. Younger guests will delight in the restaurant Chevy’s, which features familiar American favourites in a playful, classic car-themed dining room. At Habaneros, you’ll be able to enjoy tacos and superbly fresh ceviche with sweeping views of the water; afterwards, counter the spicy with something sweet at Pasteles Dessert Parlour. Guests seeking a childfree evening will have a handful of adults-only venues to choose from, including the sophisticated restaurant La Bastille (which serves graceful French cuisine), the Mayan-inspired Saasil Bar and the poolside Punta Vista, which is an excellent spot for a cocktail.

There are endless ways to fill the hours between meal times at the resort, from sports to spa treatments to nightly live entertainment. Kids and teens can enjoy activity-packed days at their own designated clubhouses, while parents can take yoga classes, learn Spanish, enjoy a day at the spa or enjoy all manner of adventures both above and beneath the waves. Family-friendly experiences are held at the property’s open-air amphitheatre, where guests of all ages can delight in music, dance and acrobatic performances.

Hotel amenities

Pool
Restaurant
Room service
Spa
Wheelchair access
Lounges/bars
Beachfront
Smoke-free property
Parking complimentary
Show less
An all-inclusive, family-friendly escape set in a particularly gorgeous part of Punta Cancun, Hyatt Ziva Cancun is as much a playground for adults as it is for children. An impressive array of eateries and seemingly infinite activities means that there truly is something for everyone, while the all-inclusive ethos...   Show more
An all-inclusive, family-friendly escape set in a particularly gorgeous part of Punta Cancun, Hyatt Ziva Cancun is as much a playground for adults as it is for children. An impressive array of eateries and seemingly infinite activities means that there truly is something for everyone, while the all-inclusive ethos allows guests to fully kick back, relax and enjoy a little slice of paradise.

Hyatt has secured the most enviable address on the peninsula; the property is surrounded on three sides by the dazzling Caribbean and is just a short stroll away from both nightlife and the Isla Mujeres ferry. Within, you’ll find a whopping 547 luxury suites, all decked out in a contemporary, understated style. The monochromatic palette of ivory and sand is intermittently punctuated by nautical shades of blue, and full-wall windows open onto private walk-out terraces. Design aficionados may be unenthused about the pared-down, slightly generic feel of the suites, but the overall ambience is nevertheless tranquil and supremely comfortable (and you’re unlikely to be spending all that much time in your room, anyway).

The only issue with dining at the resort is figuring out where to start. A dizzying assortment of venues cover all possible occasions, from a casual, kid-friendly lunch to a romantic couple’s date night. For the first meal of the day, head to El Mercado for a gourmet buffet or to Tradewinds, which is a grill-by-day, steakhouse-by-night affair. Younger guests will delight in the restaurant Chevy’s, which features familiar American favourites in a playful, classic car-themed dining room. At Habaneros, you’ll be able to enjoy tacos and superbly fresh ceviche with sweeping views of the water; afterwards, counter the spicy with something sweet at Pasteles Dessert Parlour. Guests seeking a childfree evening will have a handful of adults-only venues to choose from, including the sophisticated restaurant La Bastille (which serves graceful French cuisine), the Mayan-inspired Saasil Bar and the poolside Punta Vista, which is an excellent spot for a cocktail.

There are endless ways to fill the hours between meal times at the resort, from sports to spa treatments to nightly live entertainment. Kids and teens can enjoy activity-packed days at their own designated clubhouses, while parents can take yoga classes, learn Spanish, enjoy a day at the spa or enjoy all manner of adventures both above and beneath the waves. Family-friendly experiences are held at the property’s open-air amphitheatre, where guests of all ages can delight in music, dance and acrobatic performances.

Hotel amenities

Pool
Restaurant
Room service
Spa
Wheelchair access
Lounges/bars
Beachfront
Smoke-free property
Parking complimentary
Show less

Room types

  • Turquoize Sky Ocean Front Master King (Adults Only)

    • 64 m² / 689 ft²
    • Double/full bed
    • Ocean view

    Enjoy stunning ocean views from amid nearly 700-square-feet within Hyatt Ziva Cancun's Turquoize suites, the new adult-only (18+), all beachfront tower featuring a balcony with private hot tub and seating section. This suite also includes one king bed, bathroom with floor-to-ceiling glass corner shower, and many exclusive benefits, including access to private check-in, adult-only dining, a rooftop infinity pool, private transfers from Cancun Airport, and private elevator access to Zen Spa, complete with complimentary hydrotherapy services. Room sleeps three guests.

    Superior ocean views from the 8th floor up

    Private balcony with hot tub

    Private VIP check-in and reception area
    Private transfers from Cancun Airport (6-night minimum stay, direct bookings only, previous reservation is required. Not applicable for on-site suite upgrades, social and meeting groups. The guest must provide a 48-hour notice by emailing the resort at [email protected])

    Private access to rooftop infinity pool and Punta Vista bar
    Private elevator with exclusive direct access to Zen Spa plus complimentary hydrotherapy (6-night minimum stay required)

    Adults-only tower, all guests are 18+

    In-room tablets to order room service or reach your butler

    Floor-to-ceiling windows that open and close, including blackout drapes
    Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

    King-size bed and sitting area

    Complimentary mini bar

    Complimentary WiFi

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Separate workspace with a desk and conference call capabilities

    Cordless phone and alarm clock radio

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Complimentary phone calls within Mexico, to the US and Canada

    Room sleeps 3 guests

    Lowest rate

    Most affordable

    1,048
    Total 1 night Price per night € 1,048
    Benefits included:
    • Our lowest price
    • Room only basis (no meals)
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Club Ocean Front Corner Suite

    • 101 m² / 1,087 ft²
    • King bed
    • Ocean view

    Covering 1,087 sq ft of luxurious space, these oceanfront corner suites have a private balcony with a hot tub, one full bathroom and one powder room, plus Hyatt Club Level amenities including: exclusive access to Hyatt Club Lounge, state-of-the-art espresso machine, and personalized concierge services.

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Club Ocean Front Double

    Club Ocean Front Double
    • 43 m² / 463 ft²
    • Double/full bed
    • Ocean view

    This 43 sq m (463 sq ft) room features Hyatt Ziva Club lounge access and ocean views. Hyatt Club Level is an upgraded experience offering additional luxuries such as: Private check-in and check-out, and personalized concierge services.

    Direct Caribbean Sea views

    Minibar stocked daily with water, beer, soft drinks, and upgraded snacks
    Ziva Club Level lounge featuring premium drinks, appetizers, continental breakfast and WiFi

    State-of-the-art espresso machine

    Queen beds and sitting area

    Complimentary WiFi

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and Bluetooth speaker

    Cordless phone

    Alarm clock radio
    Marble bathroom with a magnified makeup mirror, hair dryer, and premium bath amenities

    Robe and slippers

    Rollaway bed and 24-hour room service, upon request

    Room sleeps 4 guests (up to 3 children)

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Club Ocean Front King

    Club Ocean Front King
    • 44 m² / 474 ft²
    • King bed
    • Ocean view

    This 43 sq m (463 sq ft) room features Hyatt Ziva Club lounge access and ocean views. Hyatt Club Level is an upgraded experience offering additional luxuries such as: Private check-in and check-out, and personalized concierge services.

    Direct Caribbean Sea views

    Minibar stocked daily with water, beer, soft drinks, and upgraded snacks
    Ziva Club Level lounge featuring premium drinks, appetizers, continental breakfast and WiFi

    State-of-the-art espresso machine

    King-size bed and sitting area

    Complimentary WiFi

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Cordless phone

    Alarm clock radio
    Marble bathroom with a magnified makeup mirror, hair dryer, and premium bath amenities

    Robe and slippers

    Rollaway bed and 24-hour room service, upon request

    Room sleeps 3 guests (1 child)

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Club Ocean Front Master Suite

    Club Ocean Front Master Suite
    • 141 m² / 1,518 ft²
    • King bed
    • Ocean view

    Delight in this spacious 141 sq m (1,524 sq ft) Club suite with a private hot tub. Hyatt Club Level is an upgraded experience featuring amenities such as: private check-in and check-out, and personalized Butler and Concierge Services.

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Dolphin View Master Double (with Sofa Bed)

    Dolphin View Master Double (with Sofa Bed)
    • 55 m² / 592 ft²
    • Queen bed
    • Various views

    Enjoy views of the dolphin habitat from this 55 sq m (598 sq ft) luxury guestroom.

    Dolphin habitat view

    Two queen-size beds and a queen sofa bed
    A luxury bathroom featuring premium amenities, separate shower and bathtub, and magnified makeup mirror plus a hair dryer

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio

    Separate workspace with desk and conference call capabilities

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 5 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Dolphin View Master King (with Sofa Bed)

    Dolphin View Master King (with Sofa Bed)
    • 55 m² / 592 ft²
    • King bed
    • Various views

    Enjoy views of the dolphin habitat from this 55 sq m (598 sq ft) luxury guestroom.

    Dolphin habitat view

    King-size bed and queen sofa bed
    A luxury bathroom features premium amenities, separate shower and bathtub, and magnified makeup mirror plus a hair dryer

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio

    Separate workspace with desk and conference call capabilities

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Ocean Front Double

    Ocean Front Double
    • 44 m² / 474 ft²
    • Queen bed
    • Ocean view

    Take in sweeping oceanfront views from your 44 sq m (483 sq ft) guestroom’s private balcony.

    Direct Caribbean Sea views with queen beds

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio
    Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Ocean Front King

    Ocean Front King
    • 44 m² / 474 ft²
    • King bed
    • Ocean view

    Take in sweeping oceanfront views from your 44 sq m (483 sq ft) guestroom’s private balcony.

    Direct Caribbean sea view

    King-size bed and queen sofa bed

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio
    Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Ocean Front Pyramid Suite

    • 122 m² / 1,313 ft²
    • King bed
    • Ocean view

    Revel in this spacious and luxurious 122 sq m (1,316 sq ft) suite set on two floors.

    Caribbean Sea views

    Two floors with two private balconies

    Ground floor includes queen-sized sofa bed

    Top floor includes sitting area, full bathroom, and balcony

    Complimentary mini bar

    Complimentary WiFi

    Sitting area

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Cordless phone and alarm clock radio

    Separate workspace with a desk and conference call capabilities
    Marble bathroom with separate shower and magnified makeup mirror with hair dryer and premium bath amenities

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Room sleeps 5 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Ocean View Double

    Ocean View Double
    • 44 m² / 474 ft²
    • Queen bed
    • Ocean view

    Unwind in a 44 sq m (483 sq ft) guestroom with Caribbean Sea views. Note: Room and bed configurations may differ than as pictured.

    Ocean view with queen beds

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio
    Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Ocean View King

    Ocean View King
    • 44 m² / 474 ft²
    • King bed
    • Ocean view

    Unwind in a 44 sq m (483 sq ft) guestroom with Caribbean Sea views.

    Ocean view with king-size bed and queen sofa bed

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio
    Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Oceanfront Club Master Suite

    • 141 m² / 1,518 ft²
    • King bed
    • Various views

    Indulge in this spacious 1,500-square-foot Club Suite with a private whirlpool tub. Hyatt Club Level is a superior experience, offering amenities such as private check-in and check-out in a dedicated area, personalized concierge services, and a personal butler. This is a premium suite. Please refer to the World of Hyatt program terms to determine your upgrade eligibility.

    Direct view of the Caribbean Sea

    Hyatt Ziva Club Lounge with great drinks, snacks, continental breakfast and Wi-Fi

    King bed and sitting area

    Refreshment center with four small bottles of liquor, water, and premium snacks

    Private balcony with hot tub

    Complimentary calls to Mexico, the U.S., and Canada: This applies to suites only.

    State-of-the-art espresso machine

    Dining room

    Free WiFi

    Large casement windows with blackout curtains

    Individual heating and air conditioning control

    Iron and ironing board

    In-room safe for storing laptop

    Charging station and data port

    Flat-screen TV with HD satellite channels and Bluetooth speaker

    Cordless telephone

    Alarm clock radio

    Independent workspace with desk and conference calling capabilities

    Shower cabin, magnifying makeup mirror, hairdryer, and first-class bathroom products

    Separate shower and bathtub

    Bathrobe and slippers

    Rollaway bed and 24-hour room service upon request

    The room can accommodate four guests (up to two children)

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Oceanfront Lighthouse Suite (with Sofa Bed)

    • 58 m² / 624 ft²
    • King bed
    • Various views

    Enjoy the utmost comfort in this beautiful 58-square-meter (624-square-foot) oceanfront suite. It features a cozy living room connected by an interior staircase, as well as a private furnished balcony with stunning panoramic views of the Punta Cancún Lighthouse, framed by the sea.

    Direct view of the Caribbean Sea

    Complimentary minibar

    Complimentary Wi-Fi

    Living room

    Private balcony

    Large windows that open with blackout curtains

    Individual heating and air conditioning control

    Iron and ironing board

    In-room safe for storing laptop

    Data port

    Flat-screen high-definition television with satellite programming

    Bluetooth speaker and charging station

    Cordless telephone

    Radio alarm clock
    Luxurious bathroom with premium amenities, walk-in shower, magnifying makeup mirror, and hairdryer

    Sumptuous bathrobe and slippers

    Rollaway bed and 24-hour room service upon request

    Room for four people

    Personalized Concierge Services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Presidential Suite

    • 407 m² / 4,381 ft²
    • King bed
    • Sea view

    The Presidential Suite measures 4,381 square feet and encompasses the entire 18th floor. The vast interior offers one bedroom with one king bed, a second bedroom with two queen beds, a kitchen, and a dining room.

    Private check-in

    Access to Hyatt Ziva Club lounge

    King-size bed and second bedroom with two queen beds

    Dining room and kitchen

    Butler and concierge service

    Complimentary minibar

    Complimentary Wi-Fi

    Sitting area

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Cordless phone and alarm clock radio

    Separate workspace with a desk and conference call capabilities
    Marble bathroom with walk-in shower and magnified makeup mirror with hair dryer and premium bath amenities

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Room sleeps 6 guests (up to 4 children)

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Resort View Double

    • 44 m² / 474 ft²
    • Queen bed
    • Various views

    Enjoy a private balcony overlooking the resort in this 44 sq m (483 sq ft) room.

    Resort view with queen beds

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio
    Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Resort View King

    • 44 m² / 474 ft²
    • King bed
    • Various views

    Enjoy a private balcony overlooking the resort in this 44 sq m (483 sq ft) room. * bed and room configurations may differ than picture

    Resort view with king-size bed and queen sofa bed

    Complimentary mini bar

    Complimentary wifi

    Sitting area

    Private balcony

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Dataport

    Satellite flat screen HDTV

    Bluetooth speaker and charging station

    Cordless phone

    Alarm clock radio
    Luxury bathroom features premium amenities, separate shower and magnified makeup mirror plus a hair dryer

    Plush robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests (up to 3 children)

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Swim Up King

    Swim Up King
    • 44 m² / 474 ft²
    • King bed
    • Various views

    Located in the Pyramid building, this spacious 44 sq m (483 sq ft) room has direct semi-private pool access and sea views. Guests 13+ only in all swim-up rooms.

    Caribbean Sea views

    Semi-private pool access

    King-size bed and queen size sofa bed

    Sitting area

    Private balcony

    Complimentary mini bar

    Complimentary Wifi

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and data port

    Satellite flat screen HDTV and Bluetooth speaker

    Cordless phone and alarm clock radio

    Separate workspace, desk, and conference call capabilities
    Marble bathroom with separate shower and magnified makeup mirror, hair dryer plus premium bath amenities

    Robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Swim up Double

    Swim up Double
    • 44 m² / 474 ft²
    • Double/full bed
    • Sea view

    Located in the Pyramid building, this spacious 44 sq m (483 sq ft) room has direct semi-private pool access and sea views. Guests 13+ only in all swim-up rooms.

    Caribbean Sea views

    Semi-private pool access

    Two queen beds and sitting area

    Private balcony

    Complimentary mini bar

    Complimentary Wifi

    Floor-to-ceiling windows that open with blackout drapes

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and data port

    Satellite flat screen HDTV and Bluetooth speaker

    Cordless phone and alarm clock radio

    Separate workspace, desk and conference call capabilities
    Marble bathroom with separate shower and magnified makeup mirror, hair dryer plus premium bath amenities

    Robe and slippers

    Rollaway bed and 24-hour room service upon request

    Room sleeps 4 guests

    Personalized concierge services

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • TURQUOIZE SKY UP OCEAN FRONT MASTER DOUBLE (ADULTS ONLY)

    • 65 m² / 700 ft²
    • King bed

    Room Description
    Relax under the sun on the pool deck in this 695-square-foot suite within Hyatt Ziva Cancun's Turquoize suites, the new adult-only (18+), all beachfront tower featuring a semi-private sparkling infinity pool overlooking the sea. This suite also includes two queen beds, bathroom with floor-to-ceiling glass corner shower, and many exclusive benefits, including access to private check-in, adult-only dining, a rooftop infinity pool, and private elevator access to Zen Spa. Room sleeps three guests.

    Room Amenities

    High floor with direct views of the Caribbean Sea

    Private balcony with hot tub

    Private VIP check-in and reception area

    Private access to rooftop infinity pool and Punta Vista bar

    Adults-only tower, all guests are 18+

    In-room tablets to order room service or reach your butler

    Floor-to-ceiling windows that open and close, including blackout drapes
    Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

    Semi-private infinity pool access on furnished balcony with hot tub

    Two queen beds

    Complimentary mini bar

    Complimentary WiFi

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Separate workspace with a desk and conference call capabilities

    Cordless phone and alarm clock radio

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Complimentary phone calls within Mexico, to the US and Canada

    Room sleeps 4 guests

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Turquoize Ocean Front Master Double (Adults Only)

    Turquoize Ocean Front Master Double (Adults Only)
    • 65 m² / 700 ft²
    • Queen bed
    • Ocean view

    Relax amid nearly 700 square feet within Hyatt Ziva Cancun's Turquoize suites, the new adult-only (18+), all beachfront tower featuring a balcony with private hot tub and seating section and dazzling ocean views. This suite includes two queen beds, bathroom with unique floor-to-ceiling glass corner shower and many exclusive benefits, including access to private check-in, adult-only dining, a rooftop infinity pool, private transfers from Cancun Airport, and private elevator access to Zen Spa, complete with complimentary hydrotherapy services. Room sleeps four guests.

    Direct Caribbean Sea views

    Private balcony with hot tub

    Private VIP check-in and reception area
    Private transfers from Cancun Airport (6-night minimum stay, direct bookings only, previous reservation is required. Not applicable for on-site suite upgrades, social and meeting groups. The guest must provide a 48-hour notice by emailing the resort at [email protected])

    Private access to rooftop infinity pool and Punta Vista bar
    Private elevator with exclusive direct access to Zen Spa plus complimentary hydrotherapy (6-night minimum stay required)

    Adults-only tower, all guests are 18+

    In-room tablets to order room service or reach your butler

    Floor-to-ceiling windows that open and close, including blackout drapes
    Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

    Queen beds and sitting area

    Complimentary mini bar

    Complimentary WiFi

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Cordless phone and alarm clock radio

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Complimentary phone calls within Mexico, to the US and Canada

    Room sleeps 4 guests

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Turquoize Ocean Front Master King (Adults Only)

    • 65 m² / 700 ft²
    • King bed
    • Ocean view

    Unwind amid nearly 700 square feet within Hyatt Ziva Cancun's Turquoize suites, the new adult-only (18+), all beachfront tower featuring a balcony with private hot tub and seating section and dazzling ocean views. This suite includes one king bed, bathroom with unique floor-to-ceiling glass corner shower and many exclusive benefits, including access to private check-in, adult-only dining, a rooftop infinity pool, private transfers from Cancun Airport, and private elevator access to Zen Spa, complete with complimentary hydrotherapy services. Room sleeps three guests.

    Direct Caribbean Sea views

    Private balcony with hot tub

    Private VIP check-in and reception area
    Private transfers from Cancun Airport (6-night minimum stay, direct bookings only, previous reservation is required. Not applicable for on-site suite upgrades, social and meeting groups. The guest must provide a 48-hour notice by emailing the resort at [email protected])

    Private access to rooftop infinity pool and Punta Vista bar
    Private elevator with exclusive direct access to Zen Spa plus complimentary hydrotherapy (6-night minimum stay required)

    Adults-only tower, all guests are 18+

    In-room tablets to order room service or reach your butler

    Floor-to-ceiling windows that open and close, including blackout drapes
    Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

    King-size bed and sitting area

    Complimentary mini bar

    Complimentary WiFi

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Cordless phone and alarm clock radio

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Complimentary phone calls within Mexico, to the US and Canada

    Room sleeps 3 guests

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Turquoize Sky Ocean Front Master Double (Adults Only)

    • 64 m² / 689 ft²
    • Double/full bed
    • Ocean view

    Relax comfortably from amid nearly 700-square-feet within Hyatt Ziva Cancun's Turquoize suites, the new adult-only (18+), all beachfront tower featuring a balcony with private hot tub and seating section and picturesque ocean views. This suite also includes two queen beds, bathroom with floor-to-ceiling glass corner shower, and many exclusive benefits, including access to private check-in, adult-only dining, a rooftop infinity pool, private transfers from Cancun Airport, and private elevator access to Zen Spa, complete with complimentary hydrotherapy services. Room sleeps four guests.

    High floor with direct views of the Caribbean Sea

    Private balcony with hot tub

    Private VIP check-in and reception area
    Private transfers from Cancun Airport (6-night minimum stay, direct bookings only, previous reservation is required. Not applicable for on-site suite upgrades, social and meeting groups. The guest must provide a 48-hour notice by emailing the resort at [email protected])

    Private access to rooftop infinity pool and Punta Vista bar
    Private elevator with exclusive direct access to Zen Spa plus complimentary hydrotherapy (6-night minimum stay required)

    Adults-only tower, all guests are 18+

    In-room tablets to order room service or reach your butler

    Floor-to-ceiling windows that open and close, including blackout drapes
    Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

    Queen beds

    Complimentary mini bar

    Complimentary WiFi

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Separate workspace with a desk and conference call capabilities

    Cordless phone and alarm clock radio

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Complimentary phone calls within Mexico, to the US and Canada

    Room sleeps 4 guests

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Turquoize Sky Swim Up Ocean Front Master King (Adults Only)

    • 64 m² / 689 ft²
    • King bed
    • Mountain view

    Stretch out poolside in this 695-square-foot suite within Hyatt Ziva Cancun's Turquoize suites, the new adult-only (18+), all beachfront tower featuring a semi-private sparkling infinity pool overlooking the sea. This suite also includes one king bed, bathroom with floor-to-ceiling glass corner shower, and many exclusive benefits, including access to private check-in, adult-only dining, a rooftop infinity pool, and private elevator access to Zen Spa. Room sleeps three guests.

    High floor with direct views of the Caribbean Sea

    Private balcony with hot tub

    Private VIP check-in and reception area

    Private access to rooftop infinity pool and Punta Vista bar

    Adults-only tower, all guests are 18+

    In-room tablets to order room service or reach your butler

    Floor-to-ceiling windows that open and close, including blackout drapes
    Luxurious bathroom with walk-in shower, magnified makeup mirror, hair dryer and premium bath amenities

    Semi-private infinity pool access on furnished balcony with hot tub

    King bed

    Complimentary mini bar

    Complimentary WiFi

    Individual air conditioning and heat control

    Iron and ironing board

    Laptop-size in-room safe

    Charging station and dataport

    Satellite flat screen HDTV and bluetooth speaker

    Separate workspace with a desk and conference call capabilities

    Cordless phone and alarm clock radio

    Robe and slippers

    Rollaway bed and 24-hour room service at your request

    Complimentary phone calls within Mexico, to the US and Canada

    Room sleeps 3 guests

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

  • Two-Bedroom Oceanfront Club Suite

    • 196 m² / 2,110 ft²
    • King bed
    • Various views

    Luxury resides in this 196-square-meter two-bedroom suite with a private whirlpool tub. The Hyatt Ziva Club level includes additional luxuries such as private check-in and check-out in a dedicated area, personalized concierge services, and a personal butler. This is a premium suite. Please refer to the World of Hyatt program terms to determine your upgrade eligibility.

    Direct view of the Caribbean Sea

    Hyatt Ziva Club Lounge with great drinks, snacks, continental breakfast and Wi-Fi

    Sparkling wine

    Two bedrooms, king bed in one and two queen beds in the other

    Rest area

    Refreshment center with four small bottles of liquor, water, and premium snacks

    Private balcony with hot tub

    Complimentary calls to Mexico, the U.S., and Canada: This applies to suites only.

    State-of-the-art espresso machine

    Dining room

    Free WiFi

    Large casement windows with blackout curtains

    Individual heating and air conditioning control

    Iron and ironing board

    In-room safe for storing laptop

    Charging station and data port

    Flat-screen TV with HD satellite channels and Bluetooth speaker

    Cordless telephone

    Alarm clock radio

    Shower cabin, magnifying makeup mirror, hairdryer, and first-class bathroom products

    Bathrobe and slippers

    Rollaway bed and 24-hour room service upon request

    The room can accommodate six guests (up to four children)

    Lowest rate

    Most affordable

    Room not available – minimum stay requirements may apply
    Benefits included:
    • Our lowest price
    • Breakfast included
    ASMALLWORLD VIP

    Exclusive VIP benefits

    Become a Premium Member to reveal our VIP rate
    Total 1 night
    • Exclusive VIP benefits such as room upgrades, hotel credit, early check-in, and more
    • Special discounted rates, not available to the public

    Our ASMALLWORLD VIP Rate gives you access to a world of extraordinary benefits at no extra cost.

    To book VIP rates, sign up for ASMALLWORLD Premium.

Location of the hotel